Cake Refund Policy – Whisk by Maura

At Whisk by Maura, we take pride in creating custom cakes that meet your expectations in both taste and design. To ensure transparency and customer satisfaction, we have established the following refund policy:

Order Cancellations: Orders canceled more than 7 days before the scheduled pickup or delivery date are eligible for a full refund. Cancellations made within 7 days are non-refundable.
Custom Orders: Due to the personalized nature of custom cakes, refunds are not available once the design and production process has begun. We strongly encourage customers to review their order details thoroughly before confirming.
Design Discrepancies: While we strive to match your requested design as closely as possible, slight variations may occur. Refunds will not be issued for minor differences. Significant deviations from the agreed design will be reviewed for partial or full refund consideration.
Missed Pickups: Cakes not picked up on the scheduled date are not eligible for refund or credit. Please notify us in advance if you need to reschedule.

We value your business and are committed to providing excellent service. If you have any concerns about your order, we’re here to help.

As of September 2025 you can shop at my new website www.whiskbymaura.com

Shop @ my NEW WEBSITE at www.whiskbymaura.com

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